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Web Design

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Logo Design

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Web Development

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VIEW ALL SERVICES

Shop Our Products

Hoodies

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T-Shirts

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Jeans

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BROWSE ALL OUR PRODUCTS

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Return & Refund policy

Return and Exchange Policy:-

Jain Forever follows a friendly policy to ensure your shopping experience as fuss-free and enjoyable as much as possible. We are always with you before, and after your purchase. Please read through the following terms and conditions prior to making a purchase.

Order Cancellation:

Cancellation of Order is done only if the product is not dispatched. Kindly mail us at jainforever24@gmail.com for cancellation. For cancelled orders, store credit is provided which can be used for future purchases.

Transit Damage:

There are very rare chances that the product might get damage in transit but if the order is received damaged, pls follow below instructions:

Opening Video is Must

Pls record opening video of the Parcel and show the item clearly and if found damaged we will replace it immediately. Without an opening video we will be unable to assist you in any kind of issue situation. Kindly mail at jainforever24@gmail.com with opening video attached.

Return/Refund

Refunds (if any) once processed will be credited in 4-6 working days in the same payment mode depending on bank timeline.

In the event, where there are defects and deficiencies in the Product (attributable to, and accepted by JainForever after due verification at its sole discretion), a User may initiate a request for returning the Product on the Platforms. The User shall initiate such requests for a return not later than 7(seven) days from the date on which he/she received the delivery of the Product. The User will be required to produce a copy of the original invoice at the time of placing a request for return or exchange of Products. Jain Forever reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice on the User.

Users can return the following categories of products only in case of a manufacturing defect:

  • Electronic Products

Return of or refund for purchased Products shall not be entertained by Jain Forver if:

  • The Product has been used for reasons apart from checking fit and comfort. If Jain Forever is satisfied that the Product has been used for reasons apart from checking fit and comfort, Jain Forever shall reserve the right to reject the return of the Product;
  • The price tags, brand tags, box, original packaging material, and accompanying accessories have been damaged or discarded by the User;
  • The serial number/IMEI number/bar code of the Product, as applicable, does not match Jain Forever’s records;
  • The accessories delivered with the Product (such as chargers, Remote, user manuals, etc) are not returned along with the Product, in an undamaged condition;
  • There are any dents, scratches, tears or any other damage to the Products or any part thereof;
  • In the case of electronics, if the Products sought to be returned are not sealed in the poly jiffy bag provided by Jain Forever;
  • The gifts accompanying the purchased Product have not been returned, or upon being returned, show signs of being used or defect; or
  • Jain Forever is satisfied that the Product has been rendered defective or unusable.
  • Jain Forever shall not accept return or refund requests raised for any such Products that may be specified by Jain Forever from time to time.
  • Assorted products being sold through the website are not eligible for returns.

Exchange

  • Exchange if any, is provided within same product. Customer will be issued a credit note, in case the desired product is not in stock.
  • Exchange is allowed once per order.
  • Any customized product, which is made as per customers instructions are not eligible for exchanges, we request you to be careful while ordering for name customized product.
  • Exchange is not accepted if customer does not like the product or color of the product. We try to source best quality product and all product details are mentioned in the product description. We would request you to please read all details before placing the order.
  • All sales, discounted, brought with a coupon and gift voucher purchases are non-exchangeable.
  • If customer has any size issue with the product delivered then he/she needs to mail us at jainforever24@gmail.com within 48 hours from the date of delivery. We request you to kindly check size of the product before ordering. Sizes are mentioned in description of Products.
  • The actual video of the product with repackaging showing items is to be shared. Minimal To and Fro shipping in such cases will be extra depending on parcel size.
  • In few cases, for some pin codes, If there is no reverse product pickup facility by the courier provider for a location, customers are requested to send product yourself.
  • If customer does not handover the product within 5-7 business days from the date of the return / exchange request being raised, the request will be cancelled from our end.

Process of Exchange:-

Please mail us at: jainforever24@gmail.com

Subject of mail: Exchange with Order id number

We will get back to you within 24 working hrs.

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